Frequently Asked Questions
FAQs
Explore our Frequently Asked Questions (FAQs) to find clear and concise answers to the most common inquiries from our customers. We've addressed every question thoroughly to ensure you have all the information you need.
General FAQs
WPKartPro is a digital products marketplace where you can download ready-made, fully functional WordPress websites, premium templates, and digital tools — designed to help you launch your online business instantly.
Once your payment is completed, you’ll receive an instant download link on the order confirmation page and via email.
You can also access your files anytime from the “My Account” → “Downloads” section on our website.
Not at all!
Our ready-made websites and templates are beginner-friendly and built using Elementor and WordPress.
You can easily edit text, images, and colors without writing any code.
Each purchase comes with a single-site license unless stated otherwise.
If you want to use a template on multiple websites or for clients, you’ll need to purchase additional licenses.
We accept secure online payments through Razorpay, UPI, Debit/Credit Cards, Net Banking, and PayPal (for international buyers).
All transactions are encrypted and processed securely.
Since we sell digital downloadable products, all sales are final and non-refundable.
Refunds are only issued in rare cases like duplicate payments or corrupt files that cannot be fixed.
Please read our full Refund Policy for details.
Yes!
We offer installation and customization services at an additional cost.
You can contact us at support@wpkartpro.com for a custom quote
If you haven’t received your download email, check your spam or promotions folder.
If it’s still missing, contact us with your Order ID at support@wpkartpro.com, and we’ll resend it immediately.
Absolutely.
WPKartPro uses SSL encryption and trusted payment gateways to ensure your data and transactions are 100% secure.
We offer a wide range of digital products including:
Ready-made WordPress websites (for all business niches)
Landing page templates
Premium WordPress themes & plugins
Digital tools and resources for entrepreneurs
No. All products sold on WPKartPro are for personal or business use only.
Redistributing, reselling, or sharing them publicly is strictly prohibited as per our License Policy.
Yes — most templates include demo content and placeholder images to help you quickly replicate the demo layout.
Some premium stock photos may not be included due to licensing restrictions, but you can replace them easily.
Pre-built WordPress Websites FAQs
Pre-built WordPress websites are ready-made website templates designed for specific industries or purposes. They come with pre-installed themes, plugins, and content, making it easy to launch a website quickly.
Yes, all our pre-built WordPress websites are fully customizable. You can edit the content, design, and functionality to match your specific needs.
No, our pre-built WordPress websites do not include hosting. You will need to purchase a hosting plan separately.
All themes and plugins included are provided under the GPL license and come pre-activated. License keys are not included.
Yes, you can manually update the GPL themes and plugins included in your website by downloading the latest versions from our platform.
Support is available for pre-built websites only if you purchase our support package. For individual theme or plugin issues, please contact the original author or developer.
Yes, you can use the pre-built website on multiple domains, as GPL licensing allows redistribution and use without restrictions.
Yes, our pre-built websites are designed to be SEO-friendly, with clean coding and compatibility with popular SEO plugins.
Absolutely! You can install additional plugins to enhance the functionality of your pre-built WordPress website.
Each package includes a ready-to-install website template with themes, plugins, demo content, and detailed installation instructions.
How to Install Webmart99’s Readymade WordPress Websites on Your Hosting Server
We provide two methods to install our readymade WordPress websites.
Installation Methods
🔹 Method 1: Click Here to Download Installation Guide
🔹 Method 2: Click Here to Download Installation Guide
We strongly recommend following Method 1 first. If you encounter any issues, proceed with Method 2.
Server Requirements
Before installation, ensure your server meets the following minimum resource limits:
memory_limit = 6144M
max_execution_time = 6000
max_input_time = 6000
max_input_vars = 15000
post_max_size = 3072M
upload_max_filesize = 2048M
If your server does not meet these requirements, contact your hosting support to upgrade them or follow the steps below to adjust them manually.
How to Manually Increase Server Limits
1️⃣ Log in to your hosting control panel (cPanel, Plesk, etc.).
2️⃣ Navigate to File Manager and open the public_html folder.
3️⃣ Inside public_html, create a new file named user.ini.
4️⃣ Add the following lines to the user.ini file and save it:
memory_limit = 6144M
max_execution_time = 6000
max_input_time = 6000
max_input_vars = 15000
post_max_size = 3072M
upload_max_filesize = 2048M
5️⃣ After saving the file, your server resource limits should be updated.
6️⃣ If the limits do not change, your hosting plan may not support these configurations. In that case, you will need to upgrade your hosting package.
Recommended Hosting Plans
For the best performance and smooth installation, we recommend using:
✅ Managed WordPress Hosting
✅ Cloud Hosting
We do not recommend shared hosting plans as they often fail to meet the minimum resource requirements. Installing our prebuilt WordPress websites on shared hosting may result in failures or poor performance.
Need Help?
If you have any questions or need assistance, feel free to Contact Us. We’re happy to help!
Due to the nature of digital products, we do not offer refunds once the product is downloaded. Please review the demo and details carefully before purchasing.
Membership FAQs
WPKartPro Membership gives you exclusive access to a collection of premium WordPress websites, templates, and digital products at a single, affordable price.
Instead of buying each item separately, members can download multiple products instantly during their membership period.
As a member, you’ll enjoy:
Unlimited access to selected premium templates and digital products.
Priority customer support and updates.
Exclusive discounts on new releases.
Early access to upcoming bundles and collections.
We offer flexible plans to suit different needs, such as:
Monthly Membership – Short-term access with no long commitments.
Yearly Membership – Best value with maximum savings.
Lifetime Membership – One-time payment, unlimited lifetime access.
(You can edit or adjust based on your real plan types.)
, including future releases during the subscription period
Your membership activates immediately after payment confirmation.
You’ll receive instant access to the member dashboard and can start downloading products right away.
If you choose a monthly or yearly plan, it may auto-renew based on your selected payment method.
You can manage or cancel renewals anytime from your My Account → Subscriptions section.
Yes, you can cancel your membership anytime before your next billing date.
You’ll continue to have access until your current billing period ends.
After cancellation, you will lose access to members-only downloads and updates.
Since memberships provide instant digital access, we do not offer refunds after activation.
Refunds are only considered in rare cases like duplicate payments or technical issues.
Please refer to our Refund Policy for details.
When your membership ends, you’ll lose access to new downloads, updates, and premium content.
However, any files you’ve already downloaded remain yours to use under the license terms.
Yes! You can upgrade to a higher plan (e.g., from monthly to yearly or lifetime) anytime.
You’ll only pay the difference in price, and your new plan will activate instantly.
Most of our premium WordPress templates and digital products are included.
However, a few exclusive or third-party items may be sold separately.
Details are always mentioned clearly on each product page.
You can reach us via:
📩 Email: support@wpkartpro.com
🕒 Support Hours: Monday–Saturday, 10 AM to 6 PM (IST)
Our team usually replies within 24 hours.
Yes, you can continue using previously downloaded items, but you won’t receive future updates or support after your membership expires.
Add-on Services FAQs
Add-on Services are optional, paid services you can purchase along with your digital product — such as website installation, customization, demo setup, or technical support.
They help you save time and ensure your website looks exactly like the demo.
We currently offer a variety of useful add-ons, including:
🔹 Full Website Installation – We install WordPress, theme, and demo content.
🔹 Customization Service – We modify design, colors, or layout as per your brand.
🔹 Logo & Branding Setup – Basic logo or brand color adjustments.
🔹 SEO & Speed Optimization – Improve your site’s performance and ranking.
🔹 Plugin Setup or Integration – Configure key plugins like WooCommerce, contact forms, etc.
Most add-ons are delivered within 24 to 72 hours after you provide your hosting or WordPress access.
Complex services like full customization or SEO optimization may take longer — we’ll update you on progress regularly.
You can add the service directly from the product page (before checkout) or choose it separately from our Add-on Services section.
After payment, our support team will contact you to collect the required details.
Yes! We also provide custom service requests based on your needs.
Simply contact us at support@wpkartpro.com with your requirements, and we’ll send a custom quote.
Since these services require our team’s manual work and time, Add-on fees are non-refundable once the work has started.
However, if you cancel before we begin, we may issue a partial refund.
No — Add-ons are one-time services.
If you’d like ongoing website maintenance, updates, or SEO management, you can purchase a monthly maintenance plan separately.
You can reach our support team anytime at:
📩 support@wpkartpro.com
🕒 Support Hours: Monday – Saturday, 10 AM to 6 PM (IST)
We usually reply within 24 hours.
Support FAQs
We offer basic product support to help you with:
Downloading your purchased files
Installing and importing demo content
Activating plugins and themes
Fixing file or installation issues
Our goal is to make sure you can use your purchased product without any trouble.
Our team is available Monday to Saturday, from 10 AM to 6 PM (IST).
We usually respond within 24 hours — sometimes faster depending on request volume.
Support WhatsApp:
+91-8384030592
You can reach us anytime at:
📧 support@wpkartpro.com
Or use the Contact Form available on our Support Page.
Please include your Order ID and a brief description of your issue for a quicker response.
Yes!
We provide basic installation guidance for all products.
If you want us to handle the entire setup, you can purchase our Add-on Installation Service for a complete “done-for-you” experience.
To help us assist you quickly, please include:
Your Order Number
The Product Name
A short description of the issue
(Optional) Screenshots or access details if needed for troubleshooting
Our support covers only the products you purchase from WPKartPro.
We don’t guarantee compatibility or offer help for external/third-party plugins, but we’ll try to guide you wherever possible. needed for troubleshooting
Most issues are resolved within 24–48 hours.
Complex requests (like plugin conflicts or custom setups) may take a little longer — but we always keep you updated.
Yes!
If you need advanced customization, theme editing, or plugin setup, we offer paid Add-on Services.
You can request a quote by contacting support@wpkartpro.com.
Absolutely.
We treat all shared credentials with strict confidentiality and delete them immediately after completing your request.
We never share, save, or misuse customer data.
If you face issues during installation, you can:
Refer to the step-by-step guide or video tutorial provided with your product.
Contact our team for troubleshooting support.
We’ll help you fix it or offer a quick install option if needed.
No — free basic support is available for 7 days after purchase to help with setup and access issues.
For ongoing technical help, you can subscribe to a paid support or maintenance plan.
Currently, we provide email-based support to ensure proper tracking and fast responses.
Live chat and WhatsApp support will be introduced soon for members and premium users.
WordPress Website Design Packages FAQs
Each package is tailored to meet specific needs:
- Small Business Website Package: Ideal for professional-looking business websites with 5-10 pages, a homepage slider, contact forms, and basic integrations.
- E-Commerce Website Package: Includes WooCommerce setup, payment gateway integration, up to 25 products added, and a fully functional online store.
- Online Portal Package: Designed for directory, listing, and specialized portals like real estate, job boards, or classifieds, with advanced features like user dashboards, subscription packages, and more.
Yes, domain and hosting services are not included in the design packages. You will need to purchase these separately and provide us with the necessary credentials to set up your website.
The timeline varies based on the package and project complexity:
- Small Business Websites: Typically 7-10 business days.
- E-Commerce Websites: Approximately 10-15 business days.
- Online Portals: Can take 15-20 business days or more depending on the features required.
We will provide an estimated completion time once the project scope is finalized.
Yes, our packages include a limited number of revisions. Additional revisions or significant changes outside the package scope may incur extra charges.
Yes, once the project is completed and payment is made in full, the website and its design belong to you. Note that third-party themes and plugins remain under their original licensing terms.
You’ll need to provide:
- Text content for pages (About Us, Services, etc.).
- Images, logos, and branding materials.
- Specific product details for e-commerce sites.
If needed, we can assist in content creation for an additional fee.
Website maintenance is not included in the packages. It is an optional, paid service. If you need ongoing maintenance, please request a quote separately.
Yes, we offer one month of free technical support after the website is launched. This covers minor adjustments and troubleshooting. Additional support beyond this period is available for a fee.
Yes, additional features or functionalities can be added after project completion. These will be quoted and charged separately based on your requirements.
Yes, we provide a free training session via AnyDesk:
- Small Business Websites: 30 minutes.
- E-Commerce Websites: 1 hour.
- Online Portals: 2 hours.
This training will guide you on managing your website, adding content, and performing basic updates.
Absolutely! If your needs don’t fit into our predefined packages, contact us with your requirements, and we’ll provide a custom quote.
If you choose to cancel after the project has started, you will be charged for the work completed up to the cancellation date. Refunds are not available once the project is completed.
To begin, reach out to us via email or WhatsApp to discuss your project. Once we finalize the details, you’ll need to make the payment, and we’ll get started on your website.
No, we do not provide hosting services or support. However, we can guide you in selecting a reliable hosting provider if needed.